About tweetys.com

    Tweetys.com has been selling products online since 1997, and have thousands of satisfied customers all over the world.

All Products Brand New!

      All of our products are Brand new except for some closeout merchandise on our closeout page that is clearly indicated may be refurbished, or missing  an owners manual or something..
 

Authorized Dealer - No Gray Market Merchandise

     We are an authorized dealer of all the products we carry.  Our products are purchased directly from the manufacturer or their authorized distributors.  We do not sell, so called, gray market merchandise. Be very careful when price shopping, if everyone seems to be within a dollar or two of each other, and 1 or 2 dealers are considerably cheaper, that should throw up a red flag. Be assured, with every item purchased from tweetys.com, you will have no warranty concerns at all.

Quality Products

     The products we offer are the same trusted brands you would find in your local electronics or office supply store, but at savings of up to75% off their prices.  Our aftermarket accessories are retail packaged just as they are in the retail stores.
 

Warranty

     All of our products come with the original manufacturer's warranty. 

Same Day Shipping:

    We pride ourselves on our quick shipping time. We ship  from several warehouses around the country on the majority of our products, so we usually have a very fast delivery time. Some products Do ship from our warehouse in Bulverde, Texas, so if you are in a hurry for the item, please call us, or send us a note in special instructions if ordering online, and we will see if we can send it from a warehouse closer to you. If by chance the item ordered is not in stock, we will e mail, and or phone you to let you know. We ship Monday thru Friday excluding holidays.  Our cut off time for shipping the same day is Noon CST. If you order after the cut off time, depending on where you are located in the Country, we still may be able to ship your package that day, but it is not guaranteed. We try to quote accurate shipping prices in our cart, but once in a while, shipping may be more, because of the box size, or other variables.  If this is the case, we will contact you before we ship, and let you know, giving you the option to go ahead with, or cancel the order. On all orders that include Free Shipping, the shipping is Ground. If you would like to speed this up, Please call us.

30 Day Money Back Guarantee

    Every product we sell is covered by our 30 Day Money Back Guarantee. You have 30 days to return any item from the day you receive the item. Please call (800) 358-5894 for an RMA number before returning any merchandise. Please clearly mark the RMA number on the outside of the box being returned. Any product returned Must be in Like New Condition, and contain everything it came with.  All items returned must include the original packaging, and the original, or a copy of the original sales invoice. On all generators, once used, or after gas has been put into them are Non Refundable!. Merchandise returned without original packaging and manuals, or merchandise that has been used, and is not in like new condition will incur a 35% restock fee, sorry, no exceptions! We do not accept merchandise returns after the item has been installed. All return MUST be returned to out Texas warehouse at 1108 Hillside Oaks, Bulverde, TX 78163, If any item is returned to any other address, it will incur a 20% restock fee, this is what our distributors charge us for returns, sorry no exceptions. Shipping and Handling is Non Refundable. If the Item you are returning was shipped free, and the item is returned for a refund, we will charge you the original shipping amount we paid to get it to you when we do the refund. Returns after the 30 day time limit will be handled on a case-by-case basis, and will incur up to a 35% restocking fee.

Lowest Prices Guaranteed!

   We offer UPS shipping, including Ground, 3 Day Select, 2nd Day Air, and Next Day Air. Some orders are drop shipped from various manufacturers and distributors around the country. If an order is being drop shipped, it may be shipped by a different carrier than the one you choose, this is beyond our control. Please let us know if your order Must be shipped by a certain carrier.  If we offer Free Shipping on an item, Alaska, Hawaii and any area outside of the USA are Not Included in the Free Shipping Area. Some larger orders ship by Freight Lines, and an up charge is charged if the order is shipping to a residential address. If there is an up charge, we will call and let you know before we ship your item. If an item is shipped by a Freight Line, sometimes they need to contact you to set up delivery, so they Must have a good phone number for you. If they can not contact you, and an order is returned to us, You are responsible for all freight charges incurred! Please be advised the transit  time starts the day After we ship the product. Most Warn and automotive products ship Fedex at the price of UPS. Our Biggest Automotive Warehouse only uses Fedex, so be aware, that even if you order a Warn or automotive product and choose UPS, it will probably come to you via Fedex.

Payment Info:

   We gladly accept Visa, MasterCard, Discover, American Express, Pay Pal, Cashiers Checks and Money Orders as payment. Personal checks are also accepted. Please allow 2 weeks for personal checks and some cashiers checks and money orders to clear the bank before shipment.

Tweetys.com Privacy Policy:

   At tweetys.com, we are committed to protecting your privacy. We use the information we collect about you to process orders. When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. We occasionally send out e mail newsletters to our customers, you can opt out of this at any time.

How We Protect Customer Information:

   When you place orders or access your account information, we offer the use of a secure server. The secure server software encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

Disclosure to Outside Parties

   Tweetys.com does not sell, trade, or rent your personal information to others. tweetys.com will only release account information when we believe, in good faith, that such release is necessary to comply with the law, enforce or apply the terms of any of our user agreements or protect the rights, property or safety of tweetys.com, our users, or others.